With the recent government release, certain Paycheck Protection Program (PPP) loan information has become publicly accessible. While transparency is important, it also means that some business and borrower details may now be easier for bad actors to find.
At the same time, this creates an opportunity to remind customers about a critical topic: protecting your personal and financial information.
What Information Is Public?
Publicly released PPP data may include details such as:
- Business names
- Loan amounts
- General business location information
Importantly, this data does not include sensitive personal banking details, such as account numbers, passwords, or full Social Security numbers. However, fraudsters can use even basic public information to appear more convincing in scams.
How Scammers May Use This Information
With more data available, criminals may attempt to:
- Pose as your bank or a government agency
- Reference your PPP loan to gain your trust
- Contact you by phone, email, or text requesting “verification”
- Create urgency to pressure you into sharing information
These tactics are designed to make their requests seem legitimate—when they are not.
Know This: Legitimate Businesses Won’t Ask for Sensitive Information
A key rule to remember:
Your bank or any legitimate organization will never contact you unexpectedly to ask for confidential information.
This includes:
- Online banking passwords
- One-time security codes
- Full Social Security numbers / EIN
- Account or debit card PINs
If someone asks for this information, it is a strong indication of a scam.
Tips to Stay Protected
Take these steps to safeguard your information:
1. Pause Before You Respond
If you receive a call, email, or message referencing your PPP loan, take a moment to verify it before responding.
2. Don’t Click Suspicious Links
Avoid clicking on links or downloading attachments from unknown or unexpected sources.
3. Verify Through Official Channels
If you’re unsure about a communication:
- Contact your bank directly using the phone number on your official statement or website
- Do not use contact details provided in the suspicious message
4. Protect Your Login Credentials
Never share your login information—even if the request appears urgent or official.
5. Trust Your Instincts
If something feels off, it probably is. It’s always better to double-check than to risk your security.
We’re Here to Help
Your security is our priority. We are committed to helping you protect your financial information and stay informed about emerging risks.
If you ever have questions about a communication you’ve received or concerns about your account, please reach out to us directly using verified contact information.
Stay aware. Stay cautious. Stay secure.